At CardsGeek.com, we strive to provide our customers with a satisfactory experience when purchasing digital products. To ensure transparency and customer satisfaction, we have implemented the following refund policy:
Digital Product Delivery:
When you make a purchase on CardsGeek.com, you will receive a unique product code that is exclusively sent to you, guaranteeing its confidentiality. We employ official distribution methods to deliver redeemable codes, assuring you that the code you receive is intended only for your use.
Confirmation and Delivery:
Before completing the payment, you will have a confirmation window displaying the item you are about to purchase. Once the confirmation is finalized, we will collect your payment and deliver the product to the email address registered with your account on our website, www.cardgeek.com/account.
Once a product has been viewed, we are unable to issue a refund. Please note that exchanges for digital items are not available; if you wish to obtain a different product, you will need to purchase it separately.
In the event that you place an order but do not receive the item,
Please note that this refund policy is subject to change
without prior notice. If you have any questions or concerns, please reach out
to our support team at [email protected].